Notification of the collection of personal information
The Information We Collect
The types of personal information we collect about you includes:
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When you visit our website Capabilite.com and create an account:
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the first and last name you provide, which may differ from your legal name;
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your contact email address;
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statistics on course views and completions;
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support requests submitted to us and our response to you;
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When you visit our Money Coaching service:
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the first and last name you provide, which may differ from your legal name;
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your contact detail as an email address;
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the organisation name that provides this service access to you;
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support requests submitted to us and our response to you.
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How We Collect Personal Information
We collect personal information in a variety of ways, including:
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Directly: We collect personal information as outlined above which you directly provide to us, including when you register for a Capabilite account, book a Money Coaching session, through the ‘contact us’ form on our website and support requests submitted to us and our response to you;
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Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our website, in emails, over the telephone and in your online enquiries.
Why We Collect Personal Information
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As a user of our Capabilite.com:
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to enable you to access and use our software, including to provide you with a login;
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to contact and communicate with you about our Services, including in response to any support requests you lodge with us or other enquiries you make with us;
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for analytics, market research and business development, including to operate and improve our Services and associated applications;
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to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
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to comply with our legal obligations and resolve any disputes that we may have; and/or
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if otherwise required or authorised by law.
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When you book a Money Coaching session with one of our coaches:
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to enable you to meet live online with a coach;
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to communicate any changes to appointment times or provide additional financial wellbeing resources.
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Consequence of not providing us with your personal information
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You will not be able to access Financial Wellbeing Company Services.
Disclosure of personal information
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the Financial Wellbeing Company does not disclose or share personal information that we collect, the exception to this is in the case of providing access to Capabilite or Money Couching to our Third Party Software Platform Providers as listed below;
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Sensitive information: We do not collect, hold, use and disclose sensitive information.
Third party software platform providers
Your personal data as outlined above will be collected and shared with our platform prioviders for the sole purpose of enabling you to acces these Services.
Our platform providers are:
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Capabilite:
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Thinkific Limited - Headquarters: 400 - 369 Terminal Ave, Vancouver, Canada. Website: https://investors.thinkific.com/investor-relations/
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Money Coaching:
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Calendly, LLC - Headquarters: 271 17th St NW 10th Floor Atlanta, Georgia 30363 USA. Website: https://calendly.com/
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For information on our privacy policy
Contact
For further information about our Privacy Policy or data collection practices, or to access or correct your personal information, close your account, or make a complaint, please contact us via the form below or contact us at:
Financial Wellbeing Company Pty Ltd
1 Valley View Close, Milton NSW 2538
M: +61 416 123 752
E: rae@financialwellbeingco.com
Responsible Use of Information
As stated above, we respect your privacy and are committed to never using any personal information provided via this website, in a way which erodes this privacy. Excluding the sharing of your personal information to our platform prioviders for the sole purpose of enabling you to access these Services. We will not publish, sell, trade, loan, rent, disclose, abuse or re-use the information you give us.
More Information
If you would like to know more about on-line privacy, visit the website of The Office of the Australian Information Commissioner (OAIC)